

If your ID has fallen into the wrong hands, the sessions must be logged out separately on the Security Info page. NB! Resetting your MFA methods will not log you out of software or user sessions.You can re-enable MFA methods by selecting “Enable two-step verification” next to the method or by re-registering the method.

After resetting your MFA methods, your old MFA methods will still be visible on the Security Info page, but they will no longer work.If you can’t use the Suomi.fi identification, please contact IT Helpdesk to reset your MFA methods.After this, you will be required to register the authentication method at the next login. You can reset all MFA methods at where your identity if verified using your Suomi.fi identification.NB! Remember to register at least two separate authentication methods, so that if you lose one, the other is still available. I no longer have access to the MFA method I used. The only way to log in during this time is to use other authentication methods, such as the Authenticator application. Phone authentication allows five unsuccessful attempts within an hour, after which the authentication method is locked for 24 hours. I attempted phone authentication and the system says "Request failed due to exceeding the number of allowed attempts".
